How It Works

Discover how we can connect you to your customers in real-time without human intervention from any major channel across millions of devices.


Compatible with these platforms, and more:

Our Process

Discover how our software uses advanced machine learning to converse naturally with your users in real-time.

Step 1: Request Average response time: less than 1 second per request
  1. 1

    Request

    A user makes a request on the web, from their phone, or through one of millions of smart assistant devices such as Google Home, Amazon Alexa, Apple HomePod, Microsoft Cortana, and more.

  2. 2

    Processing

    Using voice recognition and natural language processing engines the platform converts the request into a standard text format and passes it to our conversation engine.

  3. 3

    Fulfillment

    Our artificial intelligence applies the new request to the conversation and determines the appropriate response based on context, past experience, and creativity. If external information is require in the response it is fetched at this time.

  4. 4

    Response

    The response is packaged into the appropriate format and sent back to the originating device to present to the user. On average this process takes one second. The user is free to continue the conversation.

Unlimited Possibilities.

We are here to help you realize the potential of customized conversational AI for your unique business needs.

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